Video calls for EVERYONE!
Maria is 93 years old and lives with her caregiver Anna, who looks after her around the clock, in her spacious apartment in Vienna. Apart from her grandson Gerhard, who visits her on weekends, the rest of the family is in excellent health and lives in sunny Carinthia. Due to the relatively long journey, the whole family only comes together occasionally. The coronavirus pandemic has made this situation even more difficult. Although Maria enjoys the company of her caregiver Anna, she often longs for nothing other than her son Peter. This deep longing often causes Maria to suffer from depressive phases and react overly emotionally.
Peter's cousin Elfriede had a solution: she has owned a JAMES tablet for some time now – a tablet specially designed for older people and, in particular, for video calls. Elfriede mainly uses the tablet for online doctor appointments, as her trusted family doctor's practice is quite far away. However, the tablet is also perfect for staying in touch with friends and family. After Peter tried the tablet at his cousin's home, he bought one for himself and another for his mother Maria.
The best part is that Maria does not have to feel overwhelmed when using the tablet, because during her son's video call she only needs to accept and end the call – just like on a regular telephone call. Maria is becoming increasingly confident and now independently makes video calls to her dear friend Irmgard, who lives in a care home. The care home where Irmgard lives even has several JAMES tablets. When Maria calls, the JAMES tablet is brought directly to Irmgard's room, just like room service in a hotel. From now on, she can hear the voices of her loved ones and see their faces live at any time.
Anna, Maria's caregiver, is also enthusiastic about the benefits of the tablet; since the JAMES tablet has been in use in Maria's apartment, Anna has been able to record and manage her daily care tasks and activities effortlessly with the integrated MOCCA ONE software. MOCCA ONE is the market-leading platform for software in the field of mobile and home care and, for Anna, who works as a caregiver around the clock, a real enrichment in her daily work.