Our Services
Comprehensive support from consulting through implementation to ongoing operations.
Our Service Range
We accompany you as a reliable partner – from idea to successful operation
Consulting & Project Support
From needs analysis to full integration – we develop individual solution concepts that seamlessly fit into your infrastructure.
Training & Onboarding
Practical, role-based training for care staff, IT managers and field service – including train-the-trainer concepts.
Technical Support
1st and 2nd level support for all technical, functional and administrative questions – by phone, email or via our ticket system.
Software Development & Integrations
Custom software development, seamless integration into existing systems, API development and white-label solutions for partners.
Research & Innovation
Continuous research and development of new technologies in collaboration with scientific institutions across Europe.
Consulting & Project Support in Detail
We support organisations in implementing our systems – from needs analysis to full integration into existing workflows:
- Technological & organisational consulting
- Needs analysis & selection of suitable devices
- Integration into existing systems (e.g. call centres, billing, CRM)
- Creation of implementation and rollout plans
- Support with regulatory or data protection questions (GDPR)
- White-label strategies for partners
Training & Knowledge Transfer
To ensure your employees can use our solutions effectively, we offer:
- Training for care staff, IT managers and field service employees
- Onboarding sessions for family members or external partners
- Documentation, guides and video tutorials
- Train-the-trainer concepts for knowledge multiplication
Our training is practical, easy to understand and role-based – for care homes to emergency call centres.
Support & Technical Service
We don't leave our customers alone. Our support team is available for all technical, functional and administrative questions:
- Technical 1st and 2nd level support
- Updates and maintenance of platform and devices
- Remote diagnostics and troubleshooting
- Support with device management, user setup and configuration
- Support with migration and data transfer
Software Development & White-Label
As a software company specialising in eHealth, IoT and safety solutions, we offer:
- Custom software development and adaptations
- Seamless integration into existing systems via REST APIs
- White-label solutions: Your brand, our technology
- Custom menus, processes and user interfaces
- Connection to ERP, CRM, call centres and billing systems
Your Partner for Digital Transformation
Let's realise your project together
Contact us for a no-obligation consultation about your individual requirements.