Video calls for EVERYONE!
Maria is 93 years old and lives with her caregiver, Anna, who cares for her 24 hours a day, in her spacious apartment in Vienna. Besides her grandson Gerhard, who visits her on weekends, the rest of the family is in excellent health and lives in sunny Carinthia. Due to the relatively long journey, the whole family only gets together occasionally. The coronavirus pandemic has made this situation even more difficult. Although Maria enjoys the company of her caregiver, Anna, she often wants nothing more than to see her son, Peter. This deep longing often leads to Maria experiencing episodes of depression and becoming overly emotional.
Peter's cousin Elfriede had a solution: Elfriede has had a JAMES tablet for a while—a tablet designed for older people, especially for video calls. Elfriede mainly uses the tablet for online doctor's appointments, as her trusted general practitioner's office is quite far away. However, the tablet is also perfect for keeping in touch with friends and family. After Peter tried the tablet at his cousin's, he bought one for himself and another one for his mother, Maria.
Best of all, Maria doesn't have to feel overwhelmed using the tablet because all she has to do during her son's video calls is simply answer and end the call – just like with a regular phone call. Maria is becoming more and more confident and is now making video calls on her own to her dear friend Irmgard, who lives in a nursing home. The nursing home where Irmgard lives even has several JAMES tablets. When Maria calls, the JAMES tablet is brought directly to Irmgard's room, just like room service. From now on, she can hear the voices and see the faces of her loved ones live at any time.
Anna, Maria's caregiver, is also thrilled with the tablet's benefits; since the JAMES tablet has been used in Maria's apartment, Anna can effortlessly record and then manage her daily care tasks and activities using the integrated MOCCA ONE software. MOCCA ONE is the market-leading platform for mobile and home care software, and for Anna, a 24/7 caregiver, it is a real asset in her daily routine.