Video calls for older people
Maria is 93 and lives with her full-time carer, Anna, in her spacious flat in Vienna. Apart from her grandson Gerhard, who visits her at the weekends, the rest of the family is in excellent health in...
Video calls for EVERYONE!
Maria is 93 and lives with her 24/7 carer, Anna, in her spacious flat in Vienna. Apart from her grandson Gerhard, who visits her at weekends, the rest of the family lives in perfect health in sunny Carinthia. Because of the relatively long journey, the whole family only gets together now and then. The coronavirus pandemic makes this situation even more difficult. Although Maria enjoys the company of her carer Anna, she often wishes for nothing more than to see her son Peter. This deep longing frequently leads to Maria experiencing bouts of depression and becoming overly emotional.
Peter’s cousin Elfriede had the solution: Elfriede has had the JAMES tablet for quite some time now – a tablet designed for older people, specifically for video calls. Elfriede mainly uses the tablet to have her medical appointments online, as her trusted GP’s surgery is quite a long way away. However, the tablet is also perfect for keeping in touch with friends and family. After Peter tried out the tablet at his cousin’s house, he got one for himself and another for his mother, Maria.
The best part is that Maria doesn’t need to feel nervous about using the tablet, as all she has to do during video calls with her son is pick up and put down the device – just like a normal phone call. Maria is becoming more and more confident and is already making video calls on her own to her dear friend Irmgard, who lives in a care home. Irmgard’s care home even has several JAMES tablets. When Maria calls, the JAMES tablet is brought straight to Irmgard’s room, just like hotel room service. From now on, she can hear the voices and see the faces of her loved ones live at any time.
Anna, Maria’s carer, is also delighted with the benefits of the tablet; ever since the JAMES tablet has been in use in Maria’s flat, Anna has been able to effortlessly record and subsequently manage her daily care tasks and activities using the integrated MOCCA ONE software. MOCCA ONE is the market-leading platform in mobile/outpatient care software and, for Anna as a 24/7 carer, an absolute asset to her work routine.
