Telehealth as a means of combating social isolation

Klagenfurt (OTS) – A third of all people over the age of 65 in Austria live alone at home and are therefore left to fend for themselves not only in everyday life but also in emergencies. Particularly in times of crisis such as the current coronavirus pandemic, the relatives of older people are in a constant state of worry and alert, especially as they are not allowed to visit their loved ones. This is precisely where the Austrian IT company ilogs comes in:

Using mobile devices and innovative software such as the JAMES TeleCare solution, ilogs enables both private individuals and care facilities to conduct visits online and provide professional care services via video – such as administering medication.

Based in Klagenfurt am Wörthersee, the IT company ilogs healthcare has been developing mobile telehealth software solutions since 2005. To ensure the continuous innovation of its product range, the e-health expert collaborates with international partners and renowned research institutions. Since 2012, ilogs has been conducting intensive research in the field of Active Assisted Living (AAL). The result: the JAMES TeleCare solution for the online support of care recipients. Furthermore, ilogs is the company behind MOCCA ONE, the market-leading e-health software for professional care services.

Equipped with ilogs’ smart software, the JAMES tablet offers a solution to social isolation among older people living alone. The device proves to be an innovative solution, particularly in exceptional circumstances – such as the current coronavirus crisis – where family visits or in-person professional care are not possible.

The JAMES Tablet helps combat social isolation and offers an easy way for older people in particular to make video calls to their loved ones. Furthermore, additional age-appropriate features such as emergency calls, medication reminders, simple internet access or entertainment (games, news, weather, etc.) can be activated as required. The JAMES Tablet can also be used by professional organisations such as mobile home care services or care homes.

The smart JAMES emergency watch has been specially designed to meet the needs of older people: many older adults go about their daily lives unaccompanied. This often leads to anxiety when leaving the house and limits their quality of life. The JAMES emergency watch provides independence and safety at the touch of a button: this specialised smartwatch assists with daily tasks, enables voice messages with family and friends, and calls for help when needed. As part of the JAMES TeleCare solution, it has already supported thousands of older people worldwide to date.