The JAMES® app for relatives is a user-friendly mobile application (available for iOS and Android) that seamlessly integrates family members into the professional care network. It enables real-time communication, optional access to vital data and status messages – all in compliance with data protection regulations and fully integrated into the JAMES® TeleCare platform. As a B2B solution, the app supports organisations such as home emergency call services, care facilities and social service providers in strengthening customer loyalty, streamlining processes and offering new, billable service packages – scalable, white label-compatible and GDPR-compliant.
JAMES watches are based on a consistently advanced software and hardware concept. The focus is on the in-house development of the system software by the ilogs team: individually programmed firmware, stable OTA updates (over-the-air), configurable user interfaces and seamless connection to the James TeleCare platform and call centres.
The innovative functions include
These functions are not static, but can be expanded on an ongoing basis. ilogs maintains a continuous software development cycle with feature updates, security patches and improvements based on customer feedback and research.
With its „JAMES emergency watches" product line, ilogs can look back on over a decade of successful development, implementation and further development. While many competitors market short-term hardware solutions, ilogs pursues a sustainable platform approach: long-lasting devices, expandable software, compatible infrastructure.
At ilogs, sustainability means:
This philosophy makes JAMES a sustainable solution - economically and ecologically.
What makes ilogs special is not just the hardware, but the deep IT expertise behind it. As a software company specialising in eHealth, IoT and security solutions, ilogs develops all platform components, communication interfaces and device software in-house.
This allows:
The JAMES platform from Ilogs is not only designed for your own watches, but also for an open future. With the Bring Your Own Device (BYOD) approach, third-party devices such as smartwatches, smart rings or smartphones can also be integrated into the security system in future - while retaining all alarm, communication and localisation functions.
This means: Organisations and users are given maximum flexibility in their choice of end devices - without having to forego the proven security and platform integration of JAMES.
An emergency watch should be functional - but also want to be worn. The JAMES watches combine technology and style: modern, slim design, easy-to-read display, intuitive buttons, simple operation - specially developed for the needs of older people or people with limited motor skills.
Advantages for end users:
This user-friendliness promotes acceptance among end customers and minimises training costs for organisations.
JAMES emergency call watches offer redundant safety functions that go far beyond the standard of conventional systems:
In combination with the James platform, reliable 24/7 protection is possible - no matter where the wearer is located.
The JAMES emergency call watches are fully prepared for integration into professional processes:
Whether care organisation, home emergency call provider or security service - the clocks can be integrated into individual workflows and facilitate the management of large user groups.
The JAMES® app creates genuine digital proximity – it connects families emotionally and relieves the operational burden on organisations. As an integral part of the JAMES® TeleCare platform, it positions B2B partners as innovative, customer-oriented service providers in an increasingly networked care landscape. Whether as a supplement to home emergency call systems, in nursing care or in assisted living, the app turns technology into genuine care.
Contact us for a personal demo, white label customisation or integration into your existing systems – we will support you in partnership during the rollout.