Technology that protects and connects lives.

ilogs healthcare GmbH is an international company with over 25 years of experience in developing innovative software and service solutions for the health and safety sector. As a reliable B2B partner, we support organisations such as home emergency call services, care facilities and social service providers in digitising processes, increasing safety and creating sustainable business models.
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Products from ilogs – Born in the cloud

ilogs healthcare GmbH is a B2B technology company offering a SaaS teleCare platform. Born in the cloud, internationally recognised and trusted by call centres, solution providers and installers in the care, home emergency call and security sectors. At ilogs, we digitise and automate processes that change the way people and organisations work. We advocate going beyond simply switching to digital and instead using intelligent solutions. By setting higher goals and using smart technology, your end customers can revolutionise their current processes, increase efficiency, reduce administrative effort through integrations and deliver higher quality.

We work closely with our partners – from the initial idea to the rollout. With the scalability and flexibility of the cloud and our open REST APIs, we help you as a partner to create tailor-made and interoperable solutions for your customers that are reliably future-proof. Partners who use the JAMES® TeleCare platform gain a decisive competitive advantage through adaptability, modularity, efficiency and a commitment to staying at the forefront of industry trends.

By design:

  • High security, integrity & compliance
  • Servers in the EU
  • end-to-end encryption
  • GDPR compliant
  • Highest redundancy
  • Bring Your Own Device (BYOD)
  • White label options
  • AI-based risk detection

The JAMES® TeleCare SaaS platform is ideal for partners in the home emergency call, care, lone worker protection and social services sectors. It optimises operations by combining the management of multiple hardware devices, products, use cases, personnel and signals in a single platform.

  • solution provider, who want to build their own tailor-made solutions with different hardware and services depending on customer requirements.
  • installation company, who wish to implement a ready-to-use solution that includes certified and approved wireless hardware devices.
  • call centres, who wish to optimise and expand their working methods with the latest technology in digital alarm and event handling.
  • ecosystem partner, who wish to be certified and integrated into the JAMES® platform in order to grow their business via our marketplace.
> JAMES PLATFORM

Solution provider for your sector

For families

Cloud-based IoT solution for the secure networking of people, organisations and devices for comprehensive care and security.
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For call centres

Smart wearables with GPS tracking, fall detection and vital sign monitoring for the mobile safety of seniors and those in need of care.
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For care and nursing facilities

Digital sales app for efficient contract conclusion and automated registration in the field service of call centres.
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For lone workers

User-friendly assistance device with video communication, vital signs monitoring and emergency call function for telemedical care at home.
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Smartwatches and wearables in use

k

Alarms and assistance calls per year

Countries is ilogs with
Products and solutions actively

Life protect. people connect.

The JAMES® TeleCare platform is ideal for partners in the fields of home emergency call systems, care, lone worker protection and social services. Scalable, multi-client capable and open to any hardware – so you can offer tomorrow's care and security today.
JAMES PLATFORM