JAMES® Tablet

Digital proximity, safety and health at the living room table

The James Tablet is more than just a screen – it is a reliable everyday companion, developed especially for older people and their families. It connects generations, promotes independence, enables modern healthcare applications and opens the door to new forms of care and service for organisations.

The James Tablet combines all these features in an elegant, easy-to-use device. Video communication, emergency calls, vital data recording and digital services – all tailored to the needs of senior citizens and people requiring care.

A tablet that brings people closer together – for seniors and families

Many elderly people live alone today. The James Tablet was developed to counteract this isolation and digital proximity made simple and intuitive With just a few taps, users can:

The user interface is designed to be age-appropriate: large icons, clear colours, simple navigation. Thanks to automatic updates and remote maintenance by organisations or relatives, operation is consistently stable and reliable.

  • Make video calls with family members or carers
  • Sending and receiving voice messages
  • Receive notifications and reminders
  • trigger an emergency call via the tablet or a wireless handheld transmitter

eHealth integration – simple and secure collection of health data

A key area of application for the James Tablet is digital health sector (eHealth). The tablet can be connected to a wide range of medical devices, e.g. from Medisana – Connect to record vital signs and transmit them securely.

Supported measuring devices (e.g. blood pressure, blood sugar, scales, thermometers) connect wirelessly to the tablet via Bluetooth. The Measurement data is automatically recorded, stored and transmitted via the James TeleCare platform to care organisations, doctors or relatives. – compliant with data protection regulations and in real time.

Functions in the eHealth context:

  • Vital data recording and graphical display for the user
  • Transmission to healthcare professionals or platforms
  • Reminders for taking medication or taking measurements
  • Early warning systems for limit value exceedances

These applications make the James Tablet a central element in telemedical care, especially in cases of chronic illness or during follow-up care.

Customisable for organisations – services that make everyday life easier

The James Tablet is not only designed for private use, but also specifically for Home emergency call services, social institutions and assisted living facilities.

Typical applications for organisations

It offers the possibility to, organisation-specific content and services – via a dedicated administration interface.

  • Follow-up care for hospital patients at home
  • Recording vital signs
  • service orders (e.g. reordering hygiene items such as nappies)
  • Digital Everyday apps
  • communication between residents, relatives and care staff
  • video telephony with healthcare providers and home emergency call centres
  • Training or information videos

The open architecture of the platform allows individual apps or content integrated – as a white label solution or in combination with existing systems.

Entertainment & stimulation – digital and age-appropriate

The James Tablet also brings Joy of life and mental stimulation into everyday life:

  • memory training, puzzles and games specifically for older adults
  • Access to Music, radio stations, podcasts
  • Picture galleries and family photos, that relatives can upload
  • Weather, news and personal reminders

These activities promote mental activity, daily structure and social participation – even for people with mild cognitive impairments.

Safety, ease of use and networked support

In addition to its communication and health functions, the James Tablet also stands for Safety and simple alerting:

  • Emergency call directly on the tablet (touch button) or via a modern, portable handheld transmitter
  • connection to the call centre or to defined contact persons
  • feedback by voice call or notification
  • visualisation of the alarm status on the screen
  • Simple configuration & Remote maintenance by relatives or organisations

The tablet is equipped with a own mobile phone module or Wi-Fi equipped and therefore remains functional even with poor Internet coverage.

A solution for your home, institution or assisted living facility

Whether in your own home, in assisted living or in care facilities, the James Tablet is extremely versatile. Thanks to its flexibility, it can for individual users, in small groups or as a central interface to the organisation be used.

Its use can be individually scaled and adapted – from a simple communication device to a full-fledged telemedicine care unit.

Networked health and safety infrastructure

The platform connects a wide range of smart devices – including emergency watches, tablets, smart rings, vital sign monitors, sensors and smartphones – with organisations such as home emergency call services, care facilities, rescue control centres and social service providers. Family members are also involved as important players. This comprehensive networking enables a holistic, coordinated care experience – both at home and on the go.

Device management and integration (IoT device layer)

All connected devices, such as emergency watches, tablets, smartphones, vital trackers, smart rings and sensors, can be registered, monitored and updated via a central management interface. The platform supports both proprietary devices and Bring Your Own Device (BYOD) approaches, thus enabling maximum flexibility.
Devices can be assigned specific functions (e.g. emergency call, location sharing, vital data transmission) and can be remotely maintained and updated via the platform – including firmware management and SIM monitoring.

Vital signs monitoring (health and safety layer)

The platform enables the continuous recording, processing and visualisation of vital data such as heart rate, blood pressure, blood oxygen, temperature, movement patterns and sleep behaviour. This data is transmitted securely and stored in compliance with the GDPR.
An intelligent alarm system detects critical deviations or inactivity, can automatically notify relatives, care services or control centres, and thus enables early intervention.
AI-based algorithms for pattern recognition and prediction of risk events are also gradually being integrated.

Communication & Alerting (Communication Layer)

The platform enables secure, data protection-compliant communication between all parties involved: care recipients, relatives, carers and emergency call centres. The following features are integrated:

  • Two-way audio (e.g. via smartwatch or tablet)
  • Video communication and chat (e.g. JAMES Tablet)
  • Real-time status notifications (e.g. arriving/leaving the house)
  • Automated escalation chains in emergencies

Seamless connection to alarm centres (24/7) is possible, including the transfer of location data and vital parameters. Interfaces to common home emergency call systems are available.

Service and app integration (application layer)

The platform already provides a wide range of services via its own apps and third-party apps:

  • Family member app for family members for care and communication
  • James4Sales – digital sales support for organisations
  • Integration of video training, reminder systems and forms
  • Extensibility via APIs (e.g. for care documentation, billing)

The platform can be expanded in a modular fashion, allowing organisations to activate or deactivate individual solutions as needed.

Security & Data Protection (Security Layer)

The James TeleCare platform meets the highest standards of data security, redundancy and compliance:

  • end-to-end encryption
  • Server locations including backups and redundancies in the EU
  • Role-based user management & access controls
  • Audit-compliant log files
  • Compliance with the GDPR and common eHealth standards

Target groups & areas of application

home emergency call services

Expansion of traditional home emergency call systems to include mobile, flexible components such as watches, apps, or tablets. The platform also supports white label apps, customer management, and close integration with control centres – all from a single source.

Care and nursing facilities

For nursing homes, assisted living and mobile care, the platform offers solutions for digital care, resident safety, training and communication. Wearables also support the safety of care workers (e.g. lone workers).

Families & Relatives

The family app makes it easy to involve family members. They can view vital data, locations (if shared) and the general condition of the person being cared for. The platform reduces uncertainty and promotes confidence in the care provided.

Lone workers & social services

The platform also covers lone workers with its SafeMotion™ product. It offers safety features such as dead man's switch, standstill detection, alarm button and escalation management – all centrally controllable via the James platform.

Internationally applicable & scalable

The JAMES® TeleCare platform is multi-client capable, multilingual and designed for use in international markets. It runs in a scalable cloud infrastructure and can be connected to existing systems (CRM, ERP, billing) via open interfaces.

It is currently being used successfully in Austria, Germany, Switzerland, Spain, the United Kingdom, the Netherlands, Poland and Belgium – with thousands of devices and users monitored.