Emergency watches easily explained

Digital assistants are now firmly anchored in our everyday lives. However, the new technologies enable not only younger, but now also older generations to enjoy a higher standard of living. The latter benefit from AAL (active & assisted living)-focused software and user-friendly smart devices. Active-assisted-living systems like JAMEShelp seniors with everyday tasks, build confidence in new technologies, and even save lives in an emergency. At the same time, they facilitate the care routine of concerned relatives and professional care organizations.


Often emergency watches are also called safety watches or alarm bracelets. In most cases, however, this refers to similarly designed mobile devices with the same goal: to reliably protect their wearers in everyday life and to summon help when needed.

Although many seniors already own a cell phone or smartphone, it is not always at hand and is often forgotten at home when going out. Accordingly, a person seeking help is often unable to make the rescue emergency call.

SOS watches offer the solution. The new models are worn on the wrist and look like modern smartwatches. In addition, they offer their wearers pleasant comfort. Most watches have an emergency button and precise GPS tracking. Thus, they also protect in the best way on the road.


The desire to be able to live within their own four walls for as long as possible is shared by many people. Older people in particular feel a strong bond with their own home. In earlier times, several generations lived together. In addition to father, mother and children, grandparents also lived under the same roof. However, demographic change and the ongoing trend toward small apartments and single households have caused the former family structures to collapse. Currently, one in three people in the 65+ age group lives alone.* This increases both the need for relatives to be attentive to their loved ones and the demand for caregivers.

Safety, Health & Community

Everyone wants a life marked by safety, health and companionship for their elderly family members. However, freedom and self-determination must not be disregarded when fulfilling these core elements, especially since this is an essential part of maintaining the accustomed quality of life for older people.

SMARTWATCHES, which apart from their chic looks have life-saving functions such as an emergency call button, fall sensors, GPS, health apps, etc., are being capitalized on in this context.


Help is just a push of a button away

Most emergency watches have at least one emergency button. This is often discreetly placed on newer designs and is easy to trigger: simply press the red button for about three seconds to send an SOS (JAMES emergency watch S6). In addition to the alarm function, many models integrate GPS tracking systems, which locate the position of the watch wearer in an emergency and send it via APP / SMS / WEBPORTAL to their relatives, emergency call center or care organization. Authorized helpers are thus able to quickly locate and rescue the affected person.

In addition to active calls for help, some models also enable inactivity sensors, which prove to be a lifesaver especially in the event of accidents or falls. The drop sensors detect unusual resting phases of the watch wearer and automatically sound the alarm in case of prolonged immobility. With the help of technology, horror scenarios such as waiting for hours for help or finding the victim too late can be prevented. In addition to active calls for help, some models also enable passive, i.e. automatic, alarm signals.

Inactivity detection for accidents & falls

Inactivity sensors prove to be a lifesaver in an emergency, especially in the event of accidents or falls. The drop sensors detect unusual resting phases of the watch wearer and automatically sound the alarm in case of prolonged immobility. With the help of technology, horror scenarios such as waiting for hours for help or finding the victim too late can be prevented.

Runaway protection for people with mild dementia

People with mild dementia long to live in their own homes longer despite their condition, while retaining familiar freedoms. Emergency watches with integrated Geofece software allow affected individuals to maintain their pace of life. The runaway protection secures dementia patients with the help of an invisible protective field that can be individually adjusted. For example, a movement zone of about 300 meters is defined around the residence of the watch wearer. When this zone is exceeded, the watch sends an automatic SOS incl. GPS position to authorized helpers.

Which one?

Figuring out which emergency watch is right for you or your loved one is often not that easy. Before making a decision, it is important to think about the individual requirements of the watch wearer:

What about his lifestyle? Does he or she live alone? Should the watch be water resistant? Does he like to go for walks, is he at risk of falling or are dementia-related walking tendencies** already noticeable?

Once you are clear about the needs of the future wearer, the easier you can decide on a model.

Secure decision support

Click on the link below for more information about JAMES or to go to the JAMES emergency watch product overview.

We wish you and your loved ones success in making the right decisions and a great deal of security.


* Statistics Austria study. Link to the study

** Definition of the term “running away tendency”: The running away tendency used to be called running away tendency – because affected persons follow an inner urge and run away. However, it is now known that patients do not simply want to “escape” but set out with a purpose.

Digitization as the new driver of the care sector

One in three people aged 65 and older lives alone. Since the mid-1980s, the number of single-family and single households has nearly doubled – seniors in particular are increasingly living alone. In 2020, according to Statistics Austria, nearly four million private households were recorded – of which 1,506,000 people lived alone. However, the continuation of the trend will have a massive impact on the quality of life and care of older persons by 2030 at the latest.

As the Statistics Austria study and many other research studies show, our society is undergoing demographic change. This will bring about a significant change in the population structure in the coming years. The retirement of the baby boomer generation as well as the trend toward single households and the decline in the birth rate are significantly exacerbating the situation in the care sector. The nursing sector has been known to suffer from a shortage of certified professionals for years. In 2030 alone, Austria is projected to need about 100,000 nurses. Of course, this estimate also means new career opportunities in a diverse professional field that moves. Increasing digitization is making work in the nursing and care sector even more attractive.

Success with holistic care systems

Another solution to ease the burden of everyday care and improve the quality of life of seniors is the JAMES tablet, a special tablet that entertains the elderly by means of senior-friendly software and simple operation. The tablet serves as a holistic communication hub between professional and home care. Accordingly, the system brings professional care tools into the home of those receiving care. Care organizations can send caregivers and family caregivers a professional care plan, including instructions and video tutorials, via the JAMES tablet. Both plan and content are tailored to the requirements of the person being cared for. In addition, caregivers and family members can conveniently document daily tasks via checklist in the tablet’s care app. With the integration of further functionalities such as a family portal for better communication with relatives, the tablet will be further developed into a holistic service platform.

Digitization creates the future

Increasingly high quality is demanded of both professional care facilities and mobile caregivers, as well as the large area of home care. However, this fact should not discourage the nursing profession. The care workflow is increasingly facilitated with the help of digital tools and offers professionals the chance to focus on the essentials, the person being cared for, while at the same time being able to respond to new challenges.

Got to MOCCA


Digital helpers as heroes in the fight against social isolation.

Exactly one year ago today, the coronavirus forced Austria into a nationwide lockdown for the first time. On 03/16/2020, all businesses, stores, educational institutions, but also nursing homes were temporarily closed overnight, massively limiting our social habitus. From then on, the protection of the population, especially older generations, enjoyed the highest priority. Accordingly, contact with older family members and friends was warned against. Our loved ones in old people’s homes and nursing homes suffered in particular, as they were not able to receive any visits for months and had to cope with their daily lives in social isolation from then on. Neben aufopfernden Ärzten, Pflegern etc. an der Front erwiesen sich digitale Helfer als Helden im Kampf gegen Corona.

Digitization as an opportunity

The digital age began long before the first wave of corona, but experienced a superlative boom in 2020. Separated families were reunited with the help of video telephony. Thanks to our innovative JAMES software, even digitally shy seniors were able to see the voices and faces of their loved ones again. On behalf of the state of Carinthia, we equipped the majority of our nursing homes with the JAMES tablet, the senior-friendly video telephony tablet. But also our JAMES emergency watches protected elderly people in isolation with the help of a mobile home emergency call. Relatives who were unable to personally care for their kin due to Corona were reassured by the smartwatch’s alarm function.

A year later, after a long wait, we finally enjoy relaxations and are allowed to see older family members again with compliance with various safety precautions such as vaccinations, COVID testing and protective masks. Nursing homes are also gradually opening their doors and now allow personal visits instead of digital ones. However, the added value of digitization will increasingly come to light in the coming years – not only in the private sector, but also in the care and healthcare sector. Our goal is to communicate this added value to older generations with the help of the age-friendly software from JAMESand to remove the shyness and skepticism in dealing with digital devices.


You’re never too old to learn.

Deutsches Sprichwort

The AALbin pilot project is in full swing

At the beginning of 2021, JAMES TeleCare, in cooperation with Smart City Wien, will equip 30 senior citizens in the Per-Albin-Hansson-Siedlung with the JAMES tablet and emergency call device.

Many senior citizens are shy and reticent about increasing digitization. The project is intended to counteract precisely this problem. Under the motto “Active in old age with digitization”, the aim is to give older people easy access to the digital age and, at the same time, to inspire them to enjoy new technologies.

AAL(Active Assisted Living) assistance systems such as JAMES TeleCare can provide a better quality of life in old age with the help of their senior-centric software and hardware and support in the areas of SAFETY, HEALTH and COMMUNITY.


Zu AALbin

Meaning. In times of obligatory distance, online processing of health / medical services appears to be a valuable alternative to personal care in ordinances and hospitals. The two terms are often confused with each other or used in the same way because of their similarity, but they are clearly distinct from each other:

Telemedicineis limited primarily to clinical diagnosis and monitoring. In contrast, the telehealthsector is expanding to include technology, service and education.

The advantages of the new e-services are evident: they enable online measurement of important vital parameters, prescription issuance and medication administration, professional care and nursing via video telephony, etc. – and all this from home. In particular, the use of video consultations and visits has proven effective:
In view of the current Corona crisis, not only doctors and nurses, but likewise (separated) families are optimally supported. e-Health solutions from the AAL(Active Assisted Living) sector such as JAMES Video protect against infections in volatile times and provide significant added value to real estate / chronically ill patients by saving them the arduous trip to the doctor’s office. This trend already seems to be strongly represented in the USA:

According to a study by the U.S. website AMD Global Telemedicine, 79% of pantients prefer to make medical appointments online than on-site. In addition, 70% now prefer online consulations. However, the European telemedicine and telehealth market is also growing rapidly: the European telemedicine market is currently worth $9.93 billion and is expected to grow to $19.2 billion by 2024 – that’s 14.1% per year.*

The primary market drivers are considered to be:

Within the German healthcare sector, the doors to telemedicine and telehealth already seem to be opening: Currently, six new focal points are planned, which are to be further advanced in the coming weeks and months and subsequently implemented in the healthcare system.

Despite the global popularity, both telemedicine and telehealth face hurdles that still need to be overcome for the time being. For example, misdiagnosis can occasionally occur, which can also happen in a face-to-face setting, but negatively taints online consults specifically. In addition, implementation and widespread sales appear to make integration into health care systems difficult. In view of global pandemics, the aging of society, staff shortages, etc., telemedicine and telehealth will, however, become more important and necessary in the future.

Austrian company delivers TeleCare solutions to support elderly family members in isolation

Klagenfurt (OTS)One third of all people over 65 in Austria live alone at home and are therefore not only on their own in everyday life, but also in emergency situations. Especially in times of crisis, such as the current coronavirus pandemic, the relatives of elderly persons are in a constant state of worry and alarm, especially since they are not allowed to visit their loved ones. This is exactly where the Austrian IT company ilogscomes in:

With the help of mobile devices and innovative software such as the JAMES TeleCare solution, ilogs enables both private individuals and care facilities to conduct visits online as well as professional care services via video – such as medication administration.

ilogs healthcare – the Austrian e-health specialist

Science and technology make it possible.

The IT company ilogshealthcare, located in Klagenfurt am Wörthersee, has been developing mobile telehealth software solutions since 2005. In order to be able to guarantee the constant innovation of its product range, the e-health expert cooperates with international partners and renowned research institutions. Since 2012, ilogshas been conducting intensive research in the Active Assisted Living (AAL) environment. The result: The JAMES TeleCare solution for online care of care recipients. In addition, ilogsis the company behind MOCCA ONE, the market-leading e-health software for professional care providers.

JAMES Station – video telephony also for elderly people

Equipped with the smart software from ilogs, the JAMES tablet offers an answer to social isolation among senior citizens living alone. The device is proving to be an innovative solution strategy, especially in out-of-tour situations – such as the current Corona crisis – in which family visits or professional on-site care are not possible.

Especially in the current situation of obligatory distance, social isolation and loneliness of older people becomes a big problem. We know that social contact and care can be very well supported with systems like the JAMES TeleCare solution.

Dr. Walter Liebhart, Geschäftsführer von ilogs healthcare

The JAMES tablet leaves no chance for social isolation and offers especially for elderly people a simple possibility of video telephony with relatives. In addition, other age-appropriate functions such as calling for help, medication reminders, simple Internet access or entertainment (games, news, weather, etc.) can be activated as required. The JAMES tablet can also be used by professional organizations such as mobile home health care or nursing homes.

JAMES Station – video telephony also for elderly people

The smart JAMES emergency call watch was developed specifically for the needs of older people: Many senior citizens go about their daily lives unaccompanied. This circumstance often leads to uncertainty when leaving the house and limits the quality of life. The JAMES emergency watch enables autonomy and safety at the touch of a button: the specialized smartwatch assists with everyday tasks, enables voice messaging with family and friends, and summons help when needed. As part of the JAMES TeleCare solution, it already supports thousands of elderly people worldwide to date.


& how does it work?

Everyone wishes to live in their own home for as long as possible. Self-determination, comfort, but above all safety play a major role. Knowing that you can call for help at the touch of a button makes life even better within your own four walls. Emergency watches, alarm bracelets or radio fingers protect their wearers and at the same time increase their quality of life.

Conventional radio fingers or alarm bands often only work in combination with a stationary home emergency call device. They act as an extended arm of the home emergency call station. In an emergency, help is just a push of a button away. If necessary, the wearer simply presses the SOS button. The radio trigger transmits this to the home emergency call device, which in turn transmits it to an emergency call center. If the wearer is inside the house, the wireless finger can determine its position. However, if it is in the garden or anywhere else, this can become a danger.

JAMES Notrufarmband – Grenzenloser Schutz

The JAMES alarm band is both a radio trigger and a home emergency call device in one. The link between mobile band and station is therefore no longer necessary. Best of all, thanks to the integrated SIM card, JAMESworks not only in the home, but also on the road. Whether at home, in the garden or on vacation – the emergency bracelet enables help always and everywhere.

Go to the JAMES alarm band

Care about Care aims to empower actors in professional home care ecosystems. It will provide new ICT-enabled opportunities for collaboration and information sharing to enable older people to age at home and improve care processes. Eight teams from Austria, Belgium, Luxembourg and Switzerland will develop and test two pilot platforms of Care about Care in three European countries with more than 700 participants over the next two and a half years.

The AAL project for more care

With the pilot project Care about Care, we are trying to “see care not only from one side and support it in the long term.”

The actors

ilogs healthcare and mobile software GmbH, FHWN Campus Wieselburg and WU(Vienna University of Economics and Business), Hilfswerk Niederösterreichand other international partners.

The keywords

Digital Communication und Empowerment

The goal

Provide new information and communication services to the care network.

The chances

A caregiving app, mixed reality glasses and a digital care network

Mixed reality glasses for expert knowledge from a distance
The care app as a communication hub

Go to the official website

© 2022 by ilogs healthcare GmbH